My cameras are working perfect.
Hope you get yours working too.
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My cameras are working perfect.
Hope you get yours working too.
Everything you need to know about spypoint - this is from des moines BBB - but others are similar.
How do you achieve a 1.16/5 rating when the lowest a customer can give you is 1.0?
https://www.bbb.org/us/ia/des-moines...stomer-reviews
I give my cameras 5/5 review.
sorry to hear your having issues, My only problem was due to signal dropping at my site, and I see that on my cell phone all the time while there as well so not actually a camera issue.
And just so you know the Facebook page is not a spypoint page, its is just a group of camera users, although a guy from spypoint does help a lot. But if your posts are being deleted, its not spypoint deleting them. Its the admin and you must be violating a user rule.
not saying its your issue, but a good chunk of the issues I read about are actually user error. Seems many just put them out in the bush and don't take the time to understand how they actually work. Lots of good youtube videos and videos on spypoints website to learn from.
I had issues in the spring when I put cell link out. Wouldn't transfer pics. Camera would go into sleep mode and not come back on. So replaced the camera, updated firmware, formatted the cards, put new batteries in. 100% signal and everything working great in the field. But still no pictures. Got tired of driving to where the camera is every few days so I took the cell link off and just ran camera. I may try it again in the spring. I thought the micro link would be better but don't think I'll waste my money. Buddy runs reconyx cell cams with great success. May have to bite the bullet and get one.
As I said before, try a Tactacam Reveal X. At $179 and in stock at Cabela's ( https://www.cabelas.ca/product/14730...r-trail-camera ) they are way superior in every way and their customer service is really good, not that you will need it as they work flawlessly - 10/10!
True, you do not get free 100 free pictures a month and you have to buy a plan. However, I spent $350 for the spypoint so I think I prepaid for the 100 free pictures a month as the camera cost me almost 2 times as much as a Tactacam. With the savings I can pay for 2 years of subscription for the Tactacam. Not to mention the savings in gas to fetch a camera that does not work every two weeks and the time saved calling tech support.
That's a huge problem I encountered with the facebook group. Too many of the admins jump to the "user error" fault assumption... Or the poor signal fault blame.
I've been using the link-s since 2018, and as strange as it may seem, I actually know a bit about how it works.
I've also been working in the software/communication industry for the last 40 years - so I know a bit about that too.
Yet when I encounter a problem - near identical with two cams - I have one bunch of people telling me its user error and another bunch telling me it's a signal problem.
But here's what I think - if it's a problem that can be resolved by power cycling the camera - it's a firmware problem and spypoint should be working on fixing it.
A couple of things I did pick up that were useful were from other users as myself trying to resolve issues:
- a feature has been added to the firmware where the camera goes into "survival mode" and only transmits once every 24 hours regardless of settings - Not sure who would have thought this is a good idea - but it is likely behind a lot of the failures being reported
- the other is that there is a bug in the firmware where if you change the camera settings, sometimes you need to power cycle the camera to make it work afterwards. Not very good for a remote camera. And if you are having transmission problems - what do you do? Increase the transmission frequency - a setting change and then the camera stops after the next transmission.