At this point I think I would be asking for a refund. Maybe look for one of the older models. They come up for sale used all the time and get the job done. I have my Exocet for at least 15 years now and I have only changed the string once.
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At this point I think I would be asking for a refund. Maybe look for one of the older models. They come up for sale used all the time and get the job done. I have my Exocet for at least 15 years now and I have only changed the string once.
They used to be top notch, incl the warranty and customer service. Get on their forum and ask others about this model.
That sucks. Hope it turns out good for you. Good luck
I have the bulldog 400, taken 3 deer already, absolutely love it. Quality issues can happen to any company, I wouldn't dismiss Excalibur as a crappy brand from 1 experience.
This is not the first time I have heard this happen... If that thing were to break apart in someones face, lookout... lawsuit waiting to happen....What's the saying.....speed kills......
Just Google Excalibur limb failure and see how many examples of this are out there.
Glad you weren't hurt OP. Take the advice of the poster who suggested a refund and to buy an older used model. Dead is dead, 300 fps crossbows were burying bolts in the ground behind deer long before the speed craze.
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I love my old Excalibur crossbow. I’m yet to have an issue with the products or customer service
wow. i would expect them to do you a favour after something like this. ive talked to dudes who had issues and they went above and beyond to remedy it. i agree with others-- look into an older model if you can. i was gifted an excalibur through family and it's a solid piece of machinery. i wouldn't give up on all excals if you've not used the older ones.
Glad to hear your ok. That sucks about the deer. Get a refund