Originally Posted by
PaulR
I received a notice that my RPAY was coming up for renewal a few weeks back. I went online to renew and encountered a problem. One of the first questions was about the information for a significant other. I recently lost my wife, we would have celebrated 39 years just the other day, so in effect, I have no significant other. The next question was about a significant other during the past 2 years, this is where it got complicated. Now I can't be the first to be in this situation, there was no provision for the loss of a loved one. Yes, I had a significant other, no I can't provide contact information. I called the CFO's office, the rep went all through the forms and was unable to find any way to complete the form either. In the end, she stayed on the phone with me, I filled out what I could, and when completed and paid, it generated a reference number. At that point she went into the file and added a note.
Hopefully everything is straightened out and there will be no issues with my renewal.