https://www.prpeak.com/business/sail...Ts40QxRva7ZAf8
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Damn liked the stores always good for a walk through
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Doesn't surprise me thought they have no real online ordering system and Cabela's has probably stolen a lot of customers.
I agree....Cabela's on-line presence and free shipping (most of the time) is a no brainer to when it comes to buying the same stuff they sell at Sail. Why spend time and gas to go to a 'bricks and morter' store when it can be delivered to your door for no charge.
Wow
Have to think it's more COVID related then anything else, and without a US customer base to support it like Cabelas has. They're always packed when I'm I go to one
their online shopping experience is horrendous, more than likely will cause their demise.
Loved going into their stores, excellent experience but something like this may do them in..hopefully they can come out of this..might go there next week and try and support em a bit..
X2 i liked them too
I emailed them about three years ago about ordering online and they said they working on it to be released. I think I would have fired whoever was doing the programming for them.
Seen that comin a mile away.
Opens 6 stores in Ontario, 5 are within an hour or so of each other in the GTA.
Has the WORST online site I've ever seen. I have ordered zero from them because of that.
One store is 2 minutes from bass pro.
I really tried to support these damn stores but I'm not driving south to buy hunting stuff. I order online or go to Epps, Lake huron, Cabelas Barrie.
Never seen a flyer in the mail, Or any big sales like Cabelas has. O well another one bites the dust.
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Something I have always noticed is Canadian own companies put zero effort into their websites and then complain Canadians buy to much from the US. US sites put 150% effort into their website and are very easy to work with. Quite often Canadian companies will mark up products by hundreds of a percent. I have been pricing Metal roofing for my house just the Ameic-Can stuff like you see in the country. Ottawa price to by is $8000.00 the Us price at a company in Ogdensburg that I have done business with in the past 2000.00 including the exchange. That's quite a difference in price. A 6000 thousand dollars savings.
Yep.....Cabela's online is easy and usually free shipping. Great selection and easy to migrate and find what I need.
I was holding my breath when Bass Pro bought them. I have never liked Bass Pro online shopping, the prices are in USA currency or their produce line for the most part. Glad nothing changed for Cabela's after the purchase. I have never shopped Sail but sad to hear they closed. Sadly there will be more closures to come due to Covid-19 I'm afraid
I remember one of the 1st on-line Hunting supply stores was S.I.R in WinPeg.....used to buy stuff from them, they were years ahead of other stores. ..no wonder Cabela's bought them out.
Had a couple of peeves with them, they wouldn't take a gift card for online sales and they didn't open until 10 am at the stores I wanted to shop at, sorry to see them go as they did have a decent selection of outdoor wear, coats, boots, shoes etc.
I tried Sail to ship a sport shoe from one store to other they refused ...
I asked them to ship it to my house from Quebec to Ontario they refused what I was hoping to buy was on sale
last piece ( I was using those shoes for years ( 4 pairs in past ) even I would pay for the shipping ....
It is a pricey store...
Sucks to see a company go but not gonna miss them, had horrible customer service experience 3 times at the one in ottawa, not gonna lie if the close will definitely check out there store closing sales but other than that haven't walked into a store for anything even if cheaper because of how rude their staff was to me and my wife when we purchased our first shotgun 3 years ago. I have shopped alot at cabelas just cause their the only other place in ottawa but I have also take a trip to the ammo source store in kingston and if I have the extra gas I will always support smaller companies like them out in kingston over big box stores but sail was absolutely the worse to deal with everytime I went in
I ordered some waders from them once online - 60% off, a clearance item. Awesome, i will get a better product for the same price I wanted to spend. Get an email a few days later saying its out of stock. So how could I order and pay for it then. Oh well, so i call CS and ask for 60% in store for a similar product. They say the stores are not owned by the same people who run the online, so they call the store and the manager agrees to let me pick out a similar wader for 60% off. Overall was very happy but goes to show their online presence and issues.
Not surprised. There was just too much retail space for the outdoors market. You can only divide up the pie so many ways.
I shopped quite a lot at the Oshawa store for fishing gear and bought a couple of hunting jackets (camo and blaze orange) and various other stuff until their prices started to climb about two years ago. Eventually,they priced themselves out of the market for a lot of stuff. Firearm prices were right out to lunch. Ever since,I've stuck with Easthill Outdoors or Gagnon's for specialty items,but,mostly with Canadian Tire for everything else. It's sad to see this happen with another Canadian company biting the dust. I hear Rona is in the same boat if they don't soon smarten up,too.
Sail has filed for Bankruptcy protection --but that does not mean the store is closing up----Sail has some real upsides --their prices for fishing gear-rods- reels-waders- lures--is usually the lowest in town compared to other stores--the same with their hunting clothing and guns --very little mark up --usually very fair with exchange policies etc --being shut down for two months has really hurt the company -not to mention new stock has not arrived. The one problem with Sail is that it is a Quebec company and when I say that it is not to be disrespectful other than to say Quebec companies do business differently. As someone who worked at Sail, one of our biggest grievances with company came down to stock. They wanted every store to be exactly the same and refused to listen from any of their sales staff. We had lures in our store that sat for years on the shelves and would never sell tacking up space. Yes that may sell in Quebec but not in Ontario. Some stores should have had greater terminal tackle geared for species of that particular area such as lake Ontario salmon or Erie walleye and the brass refused to listen. Lost count of anglers looking for walleye rod and reel combos for dipsy or lead core fishing and we had none in stock. Had they listened, fishing sales could have increased easily by 20% at all stores. That is just one example and yes people have complained for the longest time about ordering from online and again they turned a deaf ear to it. One can only hope they make the proper adjustments in time to continue on in the Canadian market and thrive.
I never saw anything at Sail I couldn't get elsewhere....there really is not that many suppliers of outdoor gear on the market. The Canadain Tire 'Hunting Store' has all the same products and far better sales and availability. In fact the Hunting section at Sail was a relatively small area stuck in a corner upstairs. They seemed to concentrate more on clothing etc down on the main floor. ..like LaBaron's used to do. Expensive clothing for a rather small client base.
I finally got out to the Fence Store in Cornwall last summer... a real gem of a place, some great staff and good prices on a wide range of hunting stuff. Wish it was closer.
I guess most of you fellas down south, would know more about Sail, than I? I've been to two of the stores, Oshawa and Burlington and neither impressed me by any stretch. Too artsy-fartsy and the only people I saw in there were oohing and aahhing over the kayaks and other preppy gizmo's? I prefer stores that don't have a dress code to get inside!
[COLOR=#000000]I agree 100%. Unfortunately SAIL was not prepared for e-commerce once COVID hit and that miscalculation cost them a LOT of business. In early April SAIL had Micro cell cameras on sale for $169.99 and I wanted to pick up a couple so I emailed them 3 times and did not get one response back. I contacted Cabelas and forwarded them the link to the sale price on the camera and they beat the price my 5% and was glad to take my order. Before the BPS/Cabelas merger I ordered lots of gear from Cabelas.com and it was consistently cheaper (even with exchange), had a better selection, and most items were better quality than BPS.
I also experienced several other retailers that were struggling with e-commerce during this pandemic:
IKEA
Canadian Tire (although they eventually got it together)
Rona
TSC
HBC
Now Lake Huron rod n gun going out of business. DAMN, dropping like flies!
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Agree blasted...
My wife and I were just talking about this the other day about the effect that the Covid-19 will have on gas prices, groceries, etc. once the dust has cleared, it will not be pleasant.
Save your pennies now my friends, this is going to get ugly...….IMO
I was just in there today. They aren’t shutting down. The company is re structuring only. I asked about what’s going on. Walked out with a new pair of lacrosse rubber insulated boots 1000g on sale though.
Re-structuring usually means they are looking for new owners...and in this economy that will not be easy. Especially if they are not 'giving it away'.
But who knows, maybe John Morris (BPS Direct, LLC) will see it as an opportunity to control more of the Outdoor Equipment market in Canada. He walked away from opening a store in Quebec once before due to the additional costs associated with the 'bilingual' requirements.
Seems to be a lot of news stories of stores closing recently (women’s apparel, home furnishing). If a store isn’t set up with a strong online presence along with a smooth ordering and delivery service , more stores will close.
Six stores to close -
https://www.ctvnews.ca/business/sail...k&_gsc=oyVcAda