Spy Point Cell Link

Recently purchased a Spy Point Cell Link unit was easy to setup BUT it does work with all camera’s mine being a Wild game innovation terra 12, emailed Spy point and finally they told me mine not compatible. So asked the vital question ""what cameras are compatible" and was informed they have a list my next question was "email me the list please" and was told they cant. I responded with "if you have a list of compatible camera why can’t send it" and was told email or phone with your camera details and they will say if it’s compatible or not. Very frustrating I should have purchased a whole unit and will be contacting Cabela’s to see if I can return it along with spy point replies, if anyone has one working what camera are you using??

I was going to buy one but with that customer service and how they treated you I wont be buying one anymore. I'm sick how certain companies treat people, what harm is a simple list. Sorry this happened to you and forward my comment to there company.

I own 2 adapters and use them with Wildgame Innovations Lightsout cameras. No issues.

I ‘ve had pretty good responses from customer service. I had to change my email loggin address. The folks on the chat help (Asia) tried to help, but passed me to Level 2 (North America) figured it out however it took a day or two to get back to me.

I contacted support via ph 3 days ago and was told level 2 support will contact you in one to two day, today is day four i'm seeing no signal strength but can see tower from my yard and all status lights are off in cell link even though its on. Tried another camera no luck, I followed their install instruction downloaded latest update etc its either a lemon or junk i'm waiting till Monday and then will contact cabelas and tell them the issue and try and return it

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Originally Posted by Rick_ca

I contacted support via ph 3 days ago and was told level 2 support will contact you in one to two day, today is day four i'm seeing no signal strength but can see tower from my yard and all status lights are off in cell link even though its on. Tried another camera no luck, I followed their install instruction downloaded latest update etc its either a lemon or junk i'm waiting till Monday and then will contact cabelas and tell them the issue and try and return it

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Try emailing them: [email protected]

did that 1st thing in fact i now have 5 emails to that address 4 were sorry cant help you
here are pictures
Attachment 40637Attachment 40638

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Originally Posted by Rick_ca

did that 1st thing in fact i now have 5 emails to that address 4 were sorry cant help you
here are pictures
Attachment 40637Attachment 40638

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Before hooking wildgame to i tested it it worked fine so as an experiment I installed a cheapo amazon camera underneath cell link setup number of picture taken Cell link Zero - Amazon cheapo 44, will swap set up around and see results later.

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Originally Posted by Rick_ca

Before hooking wildgame to i tested it it worked fine so as an experiment I installed a cheapo amazon camera underneath cell link setup number of picture taken Cell link Zero/wildgame - Amazon cheapo sdcard 44, will swap set up around and see results later.

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checked sunday morn after switching setup around saturday early evening cell link/cheapo zero picture and wildgame/sd card 27 pictures

Sounds like a problem with the SPYPOINT unit. If customer service can’t help you, try sending back to Cabelas.

Some random thoughts: did you do the firmware update (properly)? Maybe try to update again. I wonder if the unit has the correct SIM card for Canadian cell service. Not sure how you could test that without taking the unit apart. Good luck with your unit.

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Originally Posted by Sam Menard

Sounds like a problem with the SPYPOINT unit. If customer service can’t help you, try sending back to Cabelas.

Some random thoughts: did you do the firmware update (properly)? Maybe try to update again. I wonder if the unit has the correct SIM card for Canadian cell service. Not sure how you could test that without taking the unit apart. Good luck with your unit.

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Yes followed their instruction to the letter (i'm very technical minded), received and email from their tech support stating that it looks like your link is now working and sending picture I don't know where they were looking but link on ph app shows no pic or signal strength just checked website it shows zipp nada zilch also

Keep us posted on how this plays out.

Have two Micro's and one cell link that will go on a SpyPoint Force 10 camera - if it works well we will be getting another for the other Force 10.

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Originally Posted by 410001661

Have two Micro's and one cell link that will go on a SpyPoint Force 10 camera - if it works well we will be getting another for the other Force 10.

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With all due respect to the OP?, it “should” work as long as you are in area with cell coverage.

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Originally Posted by Sam Menard

With all due respect to the OP?, it “should” work as long as you are in area with cell coverage.

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Like I said I can see tower from yard
Spypoint emailed me Monday saying they did a remote update and for me to power unit down and reformat micro sd then reinstall and turn on and leave for 4 hours I played safe and left overnight, plugged it into camera before work and guess what happened NOT A THING LOL. Now they are back to asking what camera i'm using which i've sent them twice so currently on the phone to Cabelas to return it I've had enough messing around with this thing

I have a Cellink attached to a Force Dark, it is in a low area of the bush. I am 4 concessions from a Bell tower, 5 concessions from a Rogers tower, and God knows what other companies are renting space on those towers, I am getting 1 bar. I receive photos. Right now the camera is covering a mineral lick, getting does, fawns, and the first buck since July 1st showed up on the weekend. I have a second Cellink that I will be attaching to a Force 10, if things go well this Sunday, it will be one concession closer to both towers, and on a ridge.
I did reformat the Micro Sd, even tho most do not need to be, I am curious if that may be an issue for me, the website shows me photos; but indicates the SD card as blank.
Question for the others who have Cellinks out... how do you have your camera set? I am set at 1 photo per minute?

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Originally Posted by Doug

I have a Cellink attached to a Force Dark, it is in a low area of the bush. I am 4 concessions from a Bell tower, 5 concessions from a Rogers tower, and God knows what other companies are renting space on those towers, I am getting 1 bar. I receive photos. Right now the camera is covering a mineral lick, getting does, fawns, and the first buck since July 1st showed up on the weekend. I have a second Cellink that I will be attaching to a Force 10, if things go well this Sunday, it will be one concession closer to both towers, and on a ridge.
I did reformat the Micro Sd, even tho most do not need to be, I am curious if that may be an issue for me, the website shows me photos; but indicates the SD card as blank.
Question for the others who have Cellinks out... how do you have your camera set? I am set at 1 photo per minute?

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I only have one or two bars with my devices but still get pictures. Sometimes, it takes a couple of days to get the full upload.

I have my devices set at one minute intervals. Anything less means more pictures of the same thing and, consequently, more battery power consumption.

I had to dial back the sensitivity on my Micro Link camera because of too many false triggers. It’s cool that you can do these adjustments remotely without having to make trips in the field.

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Originally Posted by Sam Menard

I only have one or two bars with my devices but still get pictures. Sometimes, it takes a couple of days to get the full upload.

I have my devices set at one minute intervals. Anything less means more pictures of the same thing and, consequently, more battery power consumption.

I had to dial back the sensitivity on my Micro Link camera because of too many false triggers. It’s cool that you can do these adjustments remotely without having to make trips in the field.

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I haven't give up on spypoint all together cell link just wouldn't work for me im still interested to get a cell camera setup to save running out every week to check and swap cards

Been thinking of trying one of these. Seen it for $70 so might give it a try. I do have a couple spypoint cams so it should work with them.

have you tried moving a couple miles away from the tower. When I was working I worked with cell devices, they worked great, except when they were to close to the tower.

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Originally Posted by sabmgb

have you tried moving a couple miles away from the tower. When I was working I worked with cell devices, they worked great, except when they were to close to the tower.

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lol here is something to make you think i packaged cell link up last night removed batteries etc and ship back this morning, so sitting having a beer tonight thought i would sign into app here is what i sawAttachment 40655 you have to laugh wonder if it will magically take pictures as its getting betting signal lmao

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Originally Posted by Rick_ca

lol here is something to make you think i packaged cell link up last night removed batteries etc and ship back this morning, so sitting having a beer tonight thought i would sign into app here is what i sawAttachment 40655 you have to laugh wonder if it will magically take pictures as its getting betting signal lmao

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The unit doesn’t measure signal strength in real time. It would have done so when the unit was programmed to upload images. Perhaps your unit finally connected to the cell tower. If so 25% signal strength is very poor considering the distance you are from the tower.

Hooked mine up to a Stealth cam without issue and is working great. Its set for 90 seconds. Instructions say more than a minute.

As I said I didn't give up on Spy Point after bad experience with cell link so this week i purchased a spy point link micro and setup in same location as where I tested the cell link and the unit work perfect now I just have figure out the optimum setting for my use thanks to all who offered advice

Make sure you go on the website and have tech support update the firmware on the cameras to the most updated version. Will help the camera work better. I had some recent issues with my cams and the update fixed it right up

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Originally Posted by marky.mark

Make sure you go on the website and have tech support update the firmware on the cameras to the most updated version. Will help the camera work better. I had some recent issues with my cams and the update fixed it right up

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yes just trying to do that LOL did what site say unzipped file and open update and copied the 7 files to micro sd card but its still running previous ver when I checked phone and their service tech says to copy all files once downloaded so going to try installing the 2 files that down loaded and go from there

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Originally Posted by Rick_ca

yes just trying to do that LOL did what site say unzipped file and open update and copied the 7 files to micro sd card but its still running previous ver when I checked phone and their service tech says to copy all files once downloaded so going to try installing the 2 files that down loaded and go from there

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3rd Attempt it took the update now to setup setting things are looking up for taking out in the bush next weekend:thumbup: might look on amazon for a solar panel for it

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Originally Posted by Rick_ca

3rd Attempt it took the update now to setup setting things are looking up for taking out in the bush next weekend:thumbup: might look on amazon for a solar panel for it

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Any luck getting your Cell Link working or did you return it for the Micro Link camera?

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Originally Posted by Sam Menard

Any luck getting your Cell Link working or did you return it for the Micro Link camera?

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i returned it and went with micro link cut out the camera aggravation

I’m not very cell phone savvy. Do you need to have a data plan for this to work.

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Originally Posted by John B

I’m not very cell phone savvy. Do you need to have a data plan for this to work.

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No. SPYPOINT covers the cost. There are fees associated with optional plans upgrades that are paid to SPYPOINT.

I have the Evo and the first year it ran great. Last season it would take pictures but not send. Tried contacting Spypoint and no response. I just purchased a Spypoint cell link and will see how it goes. I like Spypoint, they are a good cam for our weather conditions but the customer service is not the best.

I use Spypoint Evo abot 1 year, works fine. One time it seemd it sent picture not in full colour like sent purple instead of green but reboot and batteries replacement fixed that glitch and it didn't apear anymore.

Have two cell-links, one with Bushnell camera, another one is connected to Stealth. Both work fine, and those ones stays alive longer than Evo because of 16 AA batteries instead of 8. The only drawback is that I cannot measure camera battery info through cell link and this is a limitation by design. Other that that is more complicated turn on sequence, you have to attach cell link to the tree, then attach camera, then connect cell liink to camera, then turn on camera, then turn on cell link.

Attachment 41250

Attachment 41251

Adaptor and trail camera work great.

I originally thought the cell link was junk. Then I did the latest update and now it seems to be working quite well!

Bought mine when they first came out and on sale. Still in box untouched lol

would any one here know if spy point cell link is on sale anywhere ?
Thank you

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Originally Posted by gunter

would any one here know if spy point cell link is on sale anywhere ?
Thank you

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$49.99 at whitetail crossing, that’s a good deal!
https://whitetailscrossing.com/produ...smart_campaign

Thank you

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Originally Posted by Sam Menard

$49.99 at whitetail crossing, that’s a good deal!
https://whitetailscrossing.com/produ...smart_campaign

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Originally Posted by Sam Menard

With all due respect to the OP?, it “should” work as long as you are in area with cell coverage.

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The OP was referring to traditional cameras that are not compatible with SpyPoint Cell Link. He mentioned that the company would not divulge what cameras were compatible and what ones are NOT and was just asking for advice.

The Cell Link worked well and we added another unit. The cell strength does not show up until the camera connects to transmit your images (you can alter this setting to transmit when a photo is taken or to transmit several photos at a specific time of the day - this option saves battery life).

https://i.imgur.com/7dpN7T3.jpg

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Originally Posted by gunter

Thank you

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I just bought the last 3 in stock, too good a deal to pass up!

I ordered one from Whitetails Crossing when I saw your post and price, can't beat it, this will be my third. Steve is a great guy to deal with, speedy delivery, he had also previously given me advice on an issue I had with a Spypoint camera, all good now!
I also just received a Spypoint Long Range Antenna from Spypoint in Quebec, being an insider I got free shipping on it, and the delivery on it was the same as the adaptor, two days!
I will post the results of the Long Range Antenna. One of my locations is in a bottom, with the antenna I will be 15' higher, almost to the height of my stand and service has been good there. This camera has only had 25% service at best, often lower.

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Originally Posted by Doug

I ordered one from Whitetails Crossing when I saw your post and price, can't beat it, this will be my third. Steve is a great guy to deal with, speedy delivery, he had also previously given me advice on an issue I had with a Spypoint camera, all good now!
I also just received a Spypoint Long Range Antenna from Spypoint in Quebec, being an insider I got free shipping on it, and the delivery on it was the same as the adaptor, two days!
I will post the results of the Long Range Antenna. One of my locations is in a bottom, with the antenna I will be 15' higher, almost to the height of my stand and service has been good there. This camera has only had 25% service at best, often lower.

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I got an email from Steve thanking me for my order, I thought that was a nice touch. I used 2 adapters last season and the signal strength ranged from 0-25% during the summer and they still sent pictures on schedule. I was impressed with their performance. My only complaint is that the slots where the straps run through are thin. A bear easily pulled one off the tree. I’ll have to McGyver something for next year.