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November 30th, 2015, 12:08 PM
#1
A Silent Recall from Science Diet
Silent withdrawal of Hill’s Science Diet canned dog foods; recall reason unknown
Thanks to sharp-eyed shopper, and friend of Susan Thixton at Truth About Pet Food, who spotted an ominous note taped on PetSmart shelves, we now have important information regarding the “voluntary withdrawal of a select number of Hill’s Science Diet canned dog foods.” (see notice here)Reason? Unknown.So far, not a peep from Hill’s Pet Nutrition or PetSmart.The recall involves eight Science Diet canned dog food diets, including all date codes and best before dates.The recalled products
Science Diet Dog Adult Perfect Weight 12.8 oz
SKU 5210092
UPC 5274229750
All Date Codes/All Best Before DatesIdeal Balance Slim & Healthy Chicken 12.8 oz
SKU 5210280
UPC 5274230770
All Date Codes/All Best Before DatesScience Diet Dog Small & Toy Adult Beef Entrée 5.8 oz.
SKU 5092280
UPC 5274249660
All Date Codes/All Best Before DatesScience Diet Dog Small & Toy Mature Beef Entrée 5.8 oz
SKU 5092282
UPC 5274249680
All Date Codes/All Best Before DatesScience Diet Dog Adult Beef Entrée 13 oz.
SKU 5117274
UPC 5274270390
All Date Codes/All Best Before DatesScience Diet Dog Adult Beef & Chicken Entrée 13 oz.
SKU 5117273
UPC 5274270400
All Date Codes/All Best Before DatesScience Diet Dog Mature Beef Entrée 13 oz.
SKU 5117275
UPC 5274270560
All Date Codes/All Best Before DatesWhat’s a silent recall?
It’s a sleazy trick the pet food industry uses to avoid the scrutiny and shame of an actual recall: The silent withdrawal.They do it to avoid having to publicly admit there is a problem with their pet food, say, to the FDA for example, instead they quietly send a notice to the retailers to pull the product. It also helps them avoid the consequences of angry consumers with questions and concerns.A dirty little secret
Simply put, it’s a dirty little secret to avoid warning the public of the danger associated with a faulty pet food if indeed that is the case. It’s commonly used to avoid lawsuits, avoid paying claims, loss of brand confidence and of course the accompanying loss of sales.But, the most troubling aspect is, that there will be consumers who are unaware that they have a dog food sitting on their shelves at home that might be harmful to them or their dog. Or it could simply be a lebeling issue, we don’t know.For questions, call Hill’s Customer Service Center at Hill’s Pet Nutrition at (800) 354-4557
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November 30th, 2015 12:08 PM
# ADS
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November 30th, 2015, 01:55 PM
#2
Recalls happen, and we should actually view them in a more positive light as they are intended to ensure only safe/quality product are in the shelves.
I don't know the rules around animal feed recalls; i.e. different levels (depending on risk) on who gets notified. There is no need to broadcast to every single "pet parent" (...) that there is an insignificant misprint on a label, so pulling things from the wholesale or retail level should be more than appropriate.
It just get's iffy if nobody knows why the product is actually recalled...
I would consider it being a unlawful/unethical, when secret shoppers are buying the substandard products until the shelves are empty (to make sure nobody ever finds out about the issue).
Last edited by Waftrudnir; November 30th, 2015 at 03:37 PM.
Reason: clarification