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Just thought I’d pass this on. I shipped a defective power head for a Striker 4 ice fishing sonar. The unit was three years old so way out of warranty. It was sent to Garmin Canada. Six days later they shipped me back a brand new unit at no cost!
Also shipped the Vortex repair center a five year old pair of Diamondback binocs that had the eyepiece lens gimbal glue break off. Seven days later Ai received a brand new pair of binocs!
Shipping the wife off next hoping for a new one?
Nice to hear, I just got a new set of vortex diamond backs on sale at Sail, I used to be a loyal Leupold customer but they are too hard to find and 2x the price. I will attest the quality of the made in USA Leupolds is better than the made in China vortex but the price difference with the sale on was too much to justify.
Another reason to buy Vortex. The no questions asked VIP warranty is stellar!
Nice to hear the upside to customer service versus the 101 questions asked by some mfg's...
LOL!!!Quote:
Originally Posted by canthitathing
My wife says if anybody is going to get shipped for a free exchange, it’s going to me. Apparently my gut has gotten bigger with age and apparently I’ve been doing a pile of farting. Her hurtful comments have left me feeling violated.Quote:
Originally Posted by G.S.