Store return policies and warranties ?

[johnjyb]

Exactly what longpointer says.

[Fox]

Just trying to point out .that, some people will always push the limits on trying to get something for nothing

So you are saying that he should be paying for a POS not backed by the company?

[trimmer21]

So you are saying that he should be paying for a POS not backed by the company?

Are you aware that there's no law that dictates stores are required to even have a "return policy" for any product they sell? "All sales final" and "Caveat Emptor" are the only rules retailers and consumers need to follow. Anything else is a bonus.

[longpointer]

While your statement may be true Trimmer21 I was following CTC's return policy. I just think it unfair that I don't get another 90 day grace period on the new unit. What if it was made the same day as the last one and it goes kaputz too within 90 days ? I'm out 30 bucks and my only recourse is to take it up with the manufacturer ? Manufacturers selling goods in Canada must by law warranty their product for one year from point of sale.

[jaycee]

While your statement may be true Trimmer21 I was following CTC's return policy. I just think it unfair that I don't get another 90 day grace period on the new unit. What if it was made the same day as the last one and it goes kaputz too within 90 days ? I'm out 30 bucks and my only recourse is to take it up with the manufacturer ? Manufacturers selling goods in Canada must by law warranty their product for one year from point of sale.

If that's the law, why are some goods only warranted for 90 days or less?

[trimmer21]

Manufacturers selling goods in Canada must by law warranty their product for one year from point of sale.

Don't think that's accurate,longpointer,unless you can show where that law is,I'm pretty sure it's not law.

[jaycee]

Returns, exchanges and warranties in Ontario
Icon of a shopping cart with items in it.

In Ontario, stores and other suppliers are not legally required to offer refunds or exchanges. So it’s important that you check each store’s policy before buying there.

Learn about what you need to ask before you shop at retail stores.

/www.ontario.ca/page/returns-exchanges-and-warranties-ontario

[JMatthews]

Boy you can sure tell the weather is terrible and everyone is on their computer!
Best advice I can give is to shop locally whenever you can and from long tenured businesses. They are used to taking care of their customers. Saving a few bucks is not always the best long term solution.

[fishfood]

Don't think that's accurate,longpointer,unless you can show where that law is,I'm pretty sure it's not law.

I think he may be talking the extra warranty. You can buy an extra longer warranty at the sale of the purchase if it is offered.

All stores and products are different on the returns and warranty like mentioned.

We had a new Keurig stop working 3 days after the purchase. A quick email and was a sent a new one within a few days. No questions asked .

Sent from my SM-G960W using Tapatalk

[sawbill]

I bought an oscillating tool from CTC not too long ago. First one burnt out after warrantee was up. While doing some drywall work in the basement I hit a hidden nail and snapped the linkage inside. The tool had about 10 minutes of time on it. Danged if I could find my receipt so I had to bite the bullet and fork out for a new one--again!
So, DO NOT LOSE YOUR RECEIPT.